Sunday, September 05, 2010  

Maintenance and Support

Guaranteed Quality Service

E5 Development guarantees the quality of service it provides to its customers. Web applications, database development and customized software solutions developed by E5 Development will be free from material defects as stated by the original reviewed project specifications. The client is responsible for immediately notifying us of any challenges with its application or software. E5 Development will gladly correct such material defect at no cost to the client.

Here at E5 Development, we bulid quality custom software solutions that use innovative I.T.  methodologies, increasing the benefits to our clients. After the program is launched, you can take over maintenance of the software/application if you wish. Preferably, we are delighted to remain available regularly to make changes according to your request. We provide the same exceptional customer service after the solution is deployed as we did during the development process.

Site Maintenance
The most important aspect of your site is the relevant contant. Whether you have an existing site that you would like for us to update or a project that we have completed for you, keeping it up to date with your current information and promotions is crucial to it's success. One of our specialites is in custom management applications. We can provide you with your own
     
web access to allow you to make changes at any time to your own site. The benifits to this are countless. One being, you can control the site

maintenance in house which in turn saves on repeating expenses. If you are interested in learning more about our
custom management applications you can email or call Hope@e5dev.com or 407.756.2468.

You can view "How We Charge" to see our maintenance plans that are available. We specialize in custom software solutions, so it is our goal to provide you with the best maintenance plan for your companys needs. As we all know, not every company may need the same support plan, so we strive to provide flexible maintenance and support options. 


Communication
E5 Development works when you need our assistance.  We provide both on-site and remote work options depending on the client or company's specific needs and priorities. We will work with each client to design a work arrangement that best fits their objectives. You can contact us through e-mail or phone. We support our clients beyond the typical work day, being there when you need us. We also provide remote support to quickly, securely and easily connect to your computer to assist you in training or techinal support. In addition we have the ability to host web conferences to demonstrate solutions and provide training.

Our clients needs are our first priorty, continually providing valueable solutions to them on a long-term basis. We focus on high quality design and the latest in I.T. technology, reducing the costs of your software/ application solution maintenance.


 E5 Development designs superior solutions for the long-term and our clients realize the benefits of this approach, resulting in many successful long-term relationships.

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